We collect the minimum personal data needed to do our work, we do not sell it, and you can ask us to delete it. This page explains the details under Singapore's Personal Data Protection Act.
1. Who we are
This policy is issued by SWEETINTEL PTE. LTD. (UEN 202601959Z), a company incorporated in Singapore with its registered office at 112 Robinson Road, #03-001, Robinson 112, Singapore 068902. In this policy, "SweetIntel", "we", "us", or "our" refers to this entity.
We are the data controller for personal data collected through this website and through our direct engagements. You can reach our data protection contact at dpo@sweetintel.ai.
2. What we collect
We collect only what we need. In practice that means:
- Contact data you give us. Name, company, role, email, phone, or any message you send us through email, LinkedIn, or a future contact form.
- Engagement data. Documents, data, and materials you share with us during a project. We treat these as your confidential information, not as our data to mine.
- Technical data. When you visit this website, your browser automatically sends an IP address, user-agent, referrer, and requested URL. Our server may log these for a short period to keep the site running.
We do not currently use analytics cookies, advertising pixels, or third-party tracking. If that changes, this policy will be updated before the change takes effect.
3. Why we collect it
- To respond to you when you contact us.
- To perform the services you have engaged us for.
- To comply with legal, tax, and audit obligations.
- To protect the security and integrity of this website.
4. How we use it
Personal data is used only for the purpose for which it was given, and only by people on our team who need it to do their work. We do not sell personal data. We do not share it with third parties for marketing.
5. Who we share it with
We may share personal data with:
- Professional service providers who help us run the business (accounting, legal, IT infrastructure). These parties are contractually bound to protect the data.
- Authorities, where required by law or a valid legal process.
Where a provider is located outside Singapore, we take reasonable steps to ensure a standard of protection comparable to the PDPA.
6. How long we keep it
We keep personal data for as long as needed for the purpose it was collected, and for a reasonable tail afterwards to meet legal, tax, and audit requirements. When it is no longer needed, we delete or anonymise it.
7. Your rights
Under the PDPA you have the right to:
- Access the personal data we hold about you.
- Correct personal data that is wrong or incomplete.
- Withdraw consent for us to use your personal data, subject to legal or contractual limits.
- Complain to the Personal Data Protection Commission (PDPC) if you believe we have mishandled your data.
To exercise any of these, write to us at the address above. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect personal data, including access controls, encryption in transit, and confidentiality obligations on our team and vendors. No system is perfectly secure, but we work to make the radius of any incident as small as possible.
9. Children
This website is not directed to children under 13. We do not knowingly collect personal data from children.
10. International transfers
Some of our providers may process data outside Singapore. Where they do, we rely on contractual protections and industry-standard security to keep the level of protection comparable to the PDPA.
11. Changes to this policy
We may update this policy from time to time. The effective date at the top will reflect the most recent change. Material changes will be flagged at the top of this page.
In one line. We collect as little as we can, we use it for the reason we collected it, and we will tell you what we have if you ask.